Comcast NBCUniversal sends message “status quo is not good enough”
Rockville, Md., Oct. 25 – Tom Wlodkowski, who is blind, loves TV. He knows first-hand that, contrary to conventional wisdom, he’s not the only blind or vision-impaired person who is passionate about entertainment and news media. Indeed, millions of vision-impaired people love to watch television. However, since blind and low-vision people could not access the menus for the hundreds of channels that Comcast offers, Comcast was missing out on customers – and vision-impaired people were missing a lot of shows.
Because of Wlodkowski, who is Vice President, Accessibility for Comcast Cable, and his team, Comcast invented a new interface to solve the problem so that vision-impaired customers could use their remote controls to choose their favorite shows. The navigational text of the set top box is announced in speech when highlighted by the push of a button on the remote. It is the nation’s first talking cable TV interface.

Tom Wlodkowski, Vice President, Accessibility for Comcast Cable, demonstrates how a blind person can access Comcast’s vast offerings.
Comcast as a company, as well as its customers with vision-impairments, each benefited by the fact that Comcast has people with disabilities in leadership positions and throughout its team. As a company, Comcast understands the importance of making its products and services open to all users, regardless of their abilities. People with disabilities serve in various roles throughout the company.